For Hospital Visitors
Off-street parking is available in the hospital parking lot on Jamestown
St. Valet parking is available by dropping vehicle off with valet attendant
at main entrance to hospital at Jamestown St. Valet parking is only offered
during the hours of 7am-3pm.
Visitors must stop at the Information Desk in the lobby at the Jamestown
Street entrance to receive a visitors pass and the room number of the
patient they have come to visit. Information Desk staff must call the
Geropsychiatric Unit to provide visitor access to that unit. The staff
must also confirm with the designated unit nursing station for all special
visitation requests during non-visiting hours. The Information Desk may
be contacted at 215-487-4572 or 4573.
We encourage loved ones to visit patients and we make every effort to provide
a safe and comfortable environment for our patients and visitors. While
receiving care, patients have the right to decide who may or may not visit,
and those visitors are allowed without regard to race, color, national
origin, language, religion, gender identity, sexual orientation, physical
or mental disability, or socioeconomic status.
Our staff and caregivers understand the important role that visitors and
support persons play and every effort is made to ensure that our patients'
support person is embraced as a valued member of the care team.
- To safeguard the comfort of all our patients, visitors are asked to talk
quietly and leave promptly when visiting hours have ended.
- The visiting times and/or the number of visitors may be limited in certain
circumstances – and vary unit by unit - to protect the health, safety,
and privacy of our patients.
- If visitors are not feeling well or have an illness that can be transferred
to our patients, please refrain from visiting.
- Visitors must follow infection control precautions, keep noise to a minimum,
refrain from taking photographs or videos, and comply with restrictions
on smoking, alcohol and illegal substances.
- Before entering and after leaving your loved one's room, make sure
to wash your hands.
- All children must be in the company of a responsible adult and may not
be left unattended.
Each patient may have two visitors at one time unless special permission
for more than two has been requested from and approved by the nurse supervisor
in advance. Children are permitted to visit but must remain accompanied
by an adult at all times. As a reminder, it is hospital policy that unattended
children are not permitted in any patient care area or in the Hospital Lobby
Medical Surgical Units, Progressive Care Unit (PCU), and Rehabilitation Unit:
11 a.m. to 8 p.m.
Intensive Care Unit
11:30 a.m. Noon
2:00 p.m. 2:30 p.m.
7:30 p.m. 8:00 p.m.
4:00 p.m. - 8:00 p.m. (Mon. - Fri.)
Noon - 8:00 p.m. (Sat. - Sun.)
Roxborough Memorial Hospital is a smoke-free facility.
The hospital cafeteria on the ground floor is open for service on the following schedule:
Breakfast 6:30 a.m. 9:00 a.m.
Lunch 11:00 a.m. 1:30 p.m.
Dinner 4:00 p.m. 6:00 p.m.
Fixed price dinners for senior citizens are provided every Wednesday from
4:00 to 6:00 p.m. The cafeteria is closed for cleaning from 10:30 a.m.
to 11:00 a.m., and from 2:30 p.m. to 3:00 p.m. daily, and from 6:00 p.m.
following the dinner service until 6:00 a.m. the next day. Twenty-four
hour vending machines are located just outside the cafeteria and just
inside the cafeteria and in Emergency Department waiting room.
The cafe is open from 7 am to 5 pm Monday through Friday in the Roxborough
Memorial Hospital Lobby. Serving all your favorites from Starbucks, the
cafe also serves pastries sandwiches from the local standout, Winnie's Le Bus.
A 24-hour automatic teller machine is located in the main lobby, across
from the Information Desk.
Comfortable waiting areas for visitors are located on each patient unit.
Family members of patients undergoing surgery may wait in the waiting
room on the 4th floor near the surgical suite where the surgeon will call
on them following the procedure. The Same Day Surgery visitors waiting
room is located on the 1st floor near the main lobby. After a procedure
and post-anesthesia recovery, same day patients will be transported back
to the Same Day Unit where those accompanying them may visit them prior
Pastoral Care and Chapel
A non-denominational chapel is located on the 3rd floor of the hospital.
All clergy are welcome to visit members of their congregations who are
hospitalized. If your place of worship does not have a representative
assigned to visit patients on a regular basis, we suggest that you or
your loved one notify your clergy personally to arrange visitation.